FAQ & Help

If your query is not answered here, please do not hesitate to contact us.

Please note that the password that you need when opening the PDF papers is simply the email address that you entered at checkout.

For example, if you used “[email protected]” when ordering the papers, simply enter “[email protected]” when the PDF asks for a password.

We would recommend printing from a laptop or computer if possible.
Printing from mobiles or tablets (Samsung in particular) can sometimes be tricky as the PDFs are password protected.
If you are only able to print from a mobile or tablet, please do contact us.

Yes, as of December 2021, you now can!

All PDF papers can be annotated using any PDF reader or browser on a laptop/computer, tablet and mobile phone.

This means your child is able to do and redo the papers as many times as you like, without needing to print the papers.

This saves time and paper!

Orders made before December 2021 can be re-downloaded from your Account area. You will be able to annotate the re-downloaded PDFs.

UPDATED 21st APRIL 2022: this feature is temporarily unavailable. We are working to fix the issue.

Most printers will print out the papers well when using ‘actual size’ printing settings.

If you find that your printer is cutting off the borders of the papers, try the ‘fit to size’ printing setting.

All the PDF papers have been bookmarked at the start of each paper, the multiple choice sheets (if included) and the Notes & Answers booklet. This allows you to print sections out individually.

When completing your first order, you will be emailed an automatically generated password for your Examberry Papers account.

You can change this password once you have logged into your account.

If you forget your password, don’t worry – simply go to the Lost Password page and enter your email address.

View our delivery and returns policy here.

Yes! To take advantage of the following offers, please use the discount code: BERRYVOUCH

If your order total is £40 or over, a 10% discount will be applied.

If your order total is £80 or over, a 15% discount will be applied.

If your order total is £120 or over, a 20% discount will be applied.

You can also get 15% off any order by signing up to our newsletter! Please see the footer of the page to enter your email address.

Yes, we do! Please see this page for more information: Tutors & Schools Licensing.

Yes! When your order is dispatched, you will receive an email containing a tracking link.

Students who attend Year 5 classes at Examberry will receive all of the papers from the Examberry Papers website as part of the course.

The papers will be used as part of classwork and homework in the final term of the Year 5 Examberry course, before the summer holidays.

To find out more about our tuition classes, please visit www.examberry.com.